M.E. Marshall Quality Building Contractors
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30 Higher Lane
Nr. Macclesfield
SK10 5AR

Dear Mike,

Please find enclosed this album containing photographs of the extension you built at the above property.

As you know we had put in four years' hard work on renovating the original cottage and landscaping the gardens. It was therefore even more important that the extension had to be right. Had the work been done poorly we would have been devastated. We were also faced with the extra burden of living within a conservation area and the cottage being a listed building.

This letter is really to thank you for the outstanding quality of workmanship and service offered by you and your employees. The care, effort and pride taken shows in every part of the work. Your expertise in dealing with the building inspector not only saved us a great deal of money but also more importantly gave us the features in the extension that we wanted.

The price quoted at the start of the job was the price we paid three months later when the extension was complete. Because of the size and nature of the extension you required constant access to the original part of the cottage. At no time throughout the three months did we feel the need to lock valuables away. All your staff were kind, considerate and in our opinion 100% trustworthy. When knocking through took place every care was taken to keep the dust and mess to a minimum.

Since the completion of the extension we have not found any faults that need rectifying. All the neighbours have made two main comments. Firstly how little mess and inconvenience was caused during the work and secondly how superb the end result is. People walking past still stop to look and comment on the high standard of workmanship; some find it hard to believe that the cottage has been extended.

Finally both of us would like to thank you for the extension you built for us. This letter and the photographs are a small gesture of our gratitude. The letter and photographs should also be used to show prospective clients to enable them to see the high standard of your work. Please feel free to let them write to us at the above address for an endorsement of what has been said in this letter.

Once again very many thanks to you and your staff.

Best regards.

Paul, Allison and baby Mair.

M.E. Marshall, Jollyfield Farm, Chapel Road, Hayfield, High Peak SK22 2JS